Frequently
Asked Questions
LCPSTAT_7
Frequently
Asked Questions (Updated 6/1/2008)
1. What is the current
version of LCPSTAT software?
LCPSTAT_7 was
released in May 2008.
2. Does LCPStat_7 include a
manual?
Yes. The manual is provided in PDF format. Also digital video training materials are included.
3. Does TecSolutions accept
credit cards or offer a payment plan?
We accept MasterCard, Visa, American
Express, personal check. We also offer a payment plan.
2 Payment Choices: A single payment OR an
initial payment of 50% with the second 50% due one month later.
4. Do I have to sign a
"License Renewal Agreement" each year?
No
5. What are the technical
support options for users of LCPStat_7?
The Technical Support options
are:
a. Pay on per-call basis (we
will request your credit card number) at a rate of $3 for each
minute phone call; $25 is the minimal cost of a technical support
call.
b. Purchase a Technical Support agreement
for a fee of $325 year
6. Do I have to purchase the
Technical Support Agreement?
No, the annual technical support agreement
is optional.
7. How do I contact
technical support?
Call 601.946.0646 (cell number for Randall Thomas), or fax inquiries to
601.605.5812 for technical support. Email request can be sent to
LCPSTAT595@aol.com
8. What is the cost of
upgrading form LCPSTAT prior versions) to LCPSTAT_7?
Users that were licensed to use LCPStat Lite 3 in 2003 will recieve a
1/3 discount when upgrading to LCPSTAT_7.
The regular license fee for LCPStat_7 is
$1,500.00.
9. Is there a GUARANTEE with
LCPSTAT?
Yes. The user has 90 days to return LCPSTAT_7 for a FULL refund.
10. Does LCPStat_7 have
reports for Medicare setaside?
Yes.
11. Is software training
available?
Yes, training is available via the internet.
Also, LCPSTAT_7 has numerous digital videos that describe the
features of the software.
12. What is the per hour
cost of consultation by TecSolutions?
The cost is $175.00 per hour.
13. Can TecSolutions assist
with data transfer from prior version.
In most cases, yes.